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Privacy policy for AEP Texas, a unit the American electrical Power (AEP)


This Privacy Policy uses only come and the AEP Texas client mobile app ( Various other AEP websites and apps may be administrate by their own privacy policies, suitable to the uses and also needs of each. Transparent the website or app, us may administer links come resources and sites that room not part of or the AEP Texas client mobile app. This Privacy plan does not apply to those resources and sites.


By using this website or app, friend consent to the regards to this Privacy Policy. Whenever girlfriend submit information via this website or app, you agree to the collection, use, and disclosure that that details in accordance with this Privacy Policy.

Information Collected

Passively collected information

During your use of this website or app, we may collect cotton information about your visit right here through the use of server logs, cookies, scripts, tracking pixels and other net traffic tracking systems. This information is aggregated and also used to improve user experience through evaluation of user activities. This details is never merged with any type of of the personally identifiable information you may provide in your usage of the functions of this site or app.

Personally i can identify information

On certain forms that this website or app, you may be inquiry to provide information around yourself or her account v us, one of two people to determine yourself to united state or to inquiry a company from us. In every case, us will educate you what info is detailed at her option and what details is compelled to finish the transaction or activity you are involved in. If you room unwilling to provide this required information, you will certainly be unable to complete the asked for transaction.Use and disclosure the information

The information you administer to us will be used to respond to requests you might make for services. Part or every one of this details may be added to your permanent account record and also may be supplied for study purposes.

In addition, we may use aspects of this info in the adhering to situations:

We may transfer the information to AEP Texas’s affiliates and subsidiaries, uneven such transfer is prohibition by law; We may transfer the information as component of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy); We might make the information available to third parties that are offering the product, service or info that you have requested (but not your password); We may make together information easily accessible to 3rd parties who are offering services to AEP Texas (for example, offering the info to third parties performing computer-related services for AEP Texas); We might use the info to connect with you about products and also services that might be of attention to you.We may disclose the details if we kind a good-faith id that disclosure the such info is necessary to investigate, prevent, or take action about any illegal activities or concerning interference through the procedure of our website or violation the its terms of use; or We may disclose the info if we think that disclosure is compelled by law or regulation or in solution to a subpoena or other order the a court or various other governmental agency.

AEP Texas provides Flurry Analytics company (provided by Yahoo) in bespeak to enhance its cell phone apps. Flurry’s privacy plan governs the use of this information.

Also, AEP Texas reserves the appropriate to share any aggregated details (i.e., non-personally i can identify information) through any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the info we gather around you or her account to any 3rd party, except as outlined in this Privacy Policy.


AEP Texas takes reasonable procedures to defend your personally identifiable info as it is moved to us, with the usage of web technologies such as the for sure Sockets Layer and others. However, no web transmission of details is ever completely secure or error-free. In particular, e-mail sent to or indigenous AEP Texas may not be secure.

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How to reach Us

If friend would like to upgrade your personal identifiable info or if you have questions around this privacy policy, please call us.

Changes to This Policy

AEP Texas reserves the best to readjust this Privacy plan at any kind of time. If this Privacy plan changes, the revised policy will be post to this site. Please review this Privacy Policy prior to you carry out any personally identifiable information through this site. Usage of our net site after ~ the posting that a modification privacy plan constitutes her consent to the revised policy.